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Poor front desk receptionists at hotels really have to handle the most unruly Karen tantrums known to the industry. It’s like they are a lamp, and Karens are moths. They just keep on coming. If you want to know how to handle a Karen situation, then definitely ask a hotel receptionist. Hotel staffs are over […]
Violence is never the answer, kids. We all know that. It’s 2024, even our laws now show that we know that! It’s not like the old days when arguments were expected to be settled over a few good swings and then a reconciliation. Now, if you even so much as flick a guy on the […]
“Since the start of the space age, we’ve had a throwaway culture – a bit like plastics in the ocean,” says Nick Shave, managing director of Astroscale UK, an in-orbit servicing company headquartered in Japan. Getting a satellite into orbit around the Earth used to be a big deal. From the launch of the first, […]
ADI IGNATIUS: Welcome to the HBR IdeaCast from Harvard Business Review. I’m, Adi Ignatius, Editor in Chief of HBR. My guest today is someone who thinks hard about ideas that matter and who has done more than anyone I can think of to popularize certain complex concepts, to take academic research and fashion it into […]