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We’ve spoken a lot about preparing your support team for a new way of doing customer service with AI, but what about preparing your customers for a new way of receiving customer support? According to a recent Gartner survey, 64% of customers would prefer it if a business didn’t use AI for customer service. The […]
China on Thursday blamed Washington’s support for Taiwan for the failure of the two countries’ defence ministers to meet this week, after US Defence Secretary Lloyd Austin called Beijing’s no-show “unfortunate”. China’s Defence Minister Dong Jun (centre) walks out after a bilateral meeting with US Secretary of Defence Lloyd Austin on the sidelines of the […]
Kristalina Georgieva, the managing director of the International Monetary Fund (IMF), says the organisation is strongly in support of the economic reforms introduced in Nigeria under President Bola Tinubu. Speaking on X on Thursday, Georgieva lauded economic reforms implemented under the current government. Her statement followed a meeting with the president on the […]
Now that she has returned to the court, Montjane’s focus is on picking up where she left off in south-west London. She made a victorious return at the Masters event in the Netherlands – which is for the best-ranked players of the year – beating Aniek van Koot in three sets in the singles before […]
The passwordless future is rapidly becoming a reality as more than 200 companies have now added passkey support to their websites and apps. This significant milestone, revealed by the company behind 1Password, signals a growing shift towards more secure and convenient authentication methods. 1Password shares data on passkey adoption; major companies already use them The […]
Flic, celebrated its 10th anniversary as a company specializing in smart home button controllers by making some updates to its Flic Hub. These updates give users a lot more freedom to program their smart hubs. The updates to Flic include adding Matter to its smart home standard and adding more scripting capabilities. The update lets […]
Article content WASHINGTON — House Speaker Mike Johnson signaled support Tuesday for a Republican effort to ban Democrat Sarah McBride — the first transgender person to be elected to Congress — from using women’s restrooms in the Capitol once she’s sworn into office next year. “We’re not going to have men in women’s bathrooms,” Johnson […]
It’s update time for the PlayStation Portal, and Sony’s latest release offers something markedly more exciting than usual: cloud streaming is coming to the handheld device if you’re a PlayStation Plus Premium member, albeit initially as a beta. Since its launch last year, the £200 PlayStation Portal – a PS5 peripheral rather than […]
Breadcrumb Trail Links Local News With protests in Montreal marking the 1,000th day of the Russian invasion, the Ukrainian community says Quebec is no longer welcoming the refugees with open arms. Published Nov 19, 2024 • Last updated 6 minutes ago • 3 minute read You can save this article by registering for free here. Or […]
State and territory elections held in 2024 have not delivered the electoral and legislative gains the Greens would have hoped for or expected. Of the elections conducted this year, the Greens’ performance was, at best, a mixed bag. At worst, it was flat. As the table below shows, the party experienced either slight declines or […]