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Journey-Centric Design: The Evolution of UX-Design Operations for The Coming Era

Summary:  Product-centric design does not leverage design’s potential for creating long-term business value and profitability. Journey-centric design can optimize customer experiences. After collecting four case studies and speaking to leaders at 20 organizations, I’ve documented the next frontier of experience design — journey-centric design. This new method of structuring design work solves many of the […]

New Coming of Age Stories for Literary Fiction Readers |

18 Oct 2024 New Coming of Age Stories for Literary Fiction Readers Coming of age stories resonate deeply, capturing the essence of growth, self-discovery, and the journey to adulthood. If you’re a literary fiction reader seeking fresh perspectives, this post highlights new coming-of-age novels that beautifully explore the complexities of identity and transition. These compelling […]

Is Uncle Sam coming for your internet data cap?

Rosenworcel is the chair of the FCC and has the power to authorize NOI studies like this one, but she faces opposition within her ranks. Commissioner Brendan Carr believes the study is a move toward what he calls “illegal rate regulation” and says it may rob internet shoppers of the power of choice. “Prohibiting customers […]