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How To Design Effective Conversational AI Experiences: A Comprehensive Guide — Smashing Magazine

This in-depth guide takes you through the three crucial phases of conversational search, revealing how users express their needs, explore results, and refine their queries. Learn how AI agents can overcome communication barriers, personalize the search experience, and adapt to evolving user intent. Discover practical strategies and real-world examples to guide your development of intuitive, […]

When Friction Is A Good Thing: Designing Sustainable E-Commerce Experiences — Smashing Magazine

Today, UX design contributes to the problem of encouraging and facilitating excessive consumption through persuasive e-commerce practices and designing for companies with linear and exploitative business models. Anna Rátkai explores practical steps we can take to reduce material consumption and the massive environmental impact that comes along with it by designing mindful shopping experiences. As […]