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Planning a customer-facing AI push? Start with getting employees up to speed

As companies integrate AI, there are two perspectives to consider: the employee and the customer.  Each group has different risks associated with it, especially in industries that handle sensitive information. But through experimentation and education, companies can get their employees comfortable with it to better develop tools, said Mike Urban, chief technology operations officer at […]

Time for a more progressive design model

Stage 1. Monitoring the Fundamentals 🏠 The first stage involves either establishing new design foundations or absorbing existing ones. Sometimes, it’s as simple as digesting documentation for CSS frameworks like TailwindCSS, Bootstrap, etc., other times it requires building everything from the ground up. Naturally, the more complex the development project, the more sophisticated the underlying […]

Job Opening: Software Development Manager (Remote, Full-time)

Job Title Software Development Manager Application Deadline September 23, 2024 Location Worldwide About NN/g Nielsen Norman Group (NN/g) is a UX insights organization trusted by leading organizations world-wide to provide reliable guidance on user experience. We provide evidence-based UX articles, in-depth training, research reports, and consulting.  We’re a small, fully remote company (fewer than 40 […]

Integrating Psychology into Software Development

Emotional Architecture in Software Design 14 min read · Nov 10, 2023 Photo by Bret Kavanaugh on Unsplash Imagine sitting down at your desk to untangle a particularly complex piece of software code. Your eyes scan lines packed with logical operations and function calls. Somewhere in this intricate weave, a bug lurks, derailing the application’s […]