Written by You want your call center to be prepared to tackle any challenge and come out safely on the other side. While many may brush over their business continuity plans and adopt a so-called “agile” approach to potential disasters, having a plan in place will make all the difference when facing an unforeseen event. Building your […]
If you’re looking for a robust tool that transcribes your calls in real-time, integrates with the most popular meeting platforms, and can even attend meetings in your place, Otter.ai is for you. In this post, we’ll share exactly how to use Otter, plus we’ll give you some alternative options for different use cases. The Best […]
Imagine the convenience of a hotel concierge, but with a recording that you can customize. That’s the draw of an at-home wake-up call service—which is far more affordable than booking a hotel room just to get access to a concierge. In any case, for less than the cost of a continental breakfast, you can schedule […]
For most business owners, the main reason why they would outsource their call center services is that it’s usually the least expensive option. Be that as it may, there are several factors that go into the final cost of doing so—including the type of call center, its location, and the specific pricing structure offered by […]
#451: Call Us, SBF! August 17th, 2023 · 55 minutes Prolific YouTube hardware channel Linus Tech Tips is going on a week’s pause after a controversy surrounding the review of a cooling prototype — and more. Then, it’s the 25th anniversary of the iMac. This episode of Rocket is sponsored by: HelloFresh: Use code rocket50 […]
You have a “smart phone” and a “smart TV” but what about a “smart tennis court”? Today’s special guest is working hard to make it reality! You’ll learn how AccuTennis is pushing the technology envelope when it comes to drills, coaching, match analysis, line calls and score keeping all at the same time using their […]