“However, when it comes to building a product, the way different roles approach decisions is shaped by their own experiences and thought processes. This is because our brains naturally rely on familiar information.
When a CTO works on a product, their mental framework already includes a deep understanding of the backend and product logic, as they have spent significant time with it. It’s natural for them to project that knowledge onto the interface, assuming that users will perceive information similarly. And for the CEO, the product’s structure and logic, which they engage with daily, seem like the best way to organize information, given their close connection to it.”
Are you considering the developer’s mental model? →
By Maria Kovalevich