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NN/g’s Free UX Templates and Guides

NN/g’s Free UX Templates and Guides



Summary: 
Use this curated set of free NN/g templates and guides for inspiration and to accelerate your product development activities and UX career.

To help you overcome creative blocks and speed up your process, we’ve curated a collection of free NN/g templates and guides for UX work and product development.

All templates accompany NN/g articles on related topics. The links below take you to these articles; templates are available as downloadable files on each article’s page or directly from the links in each section.

Templates for Discovery and UX Research

Use these templates for efficient UX research operations and discovery projects. They can help with outlining research questions, gathering informed consent, and identifying needs, so you can focus on impactful research insights instead of repetitive tasks.

Article

Description

Link to Template

Research with AI Cheat Sheet

5-steps for crafting AI prompts to generate research questions, methods, and recruiting criteria

AI-Cheat Sheet (PDF)

A Guide to Using User-Experience Research Methods

How to choose the right research methods in product development

UX Research Methods Guide (PDF)

UX Expert Reviews

How to decide whether to do a design critique, expert design review, or usability test and how often

Expert Review Guide (PDF)

How to Conduct a Heuristic Evaluation

Step-by-step instructions for reviewing a product or experience to uncover usability issues

Heuristic Review Workbook (PDF)

Obtaining Consent for User Research

Consent-form example that is a starting point to gather informed consent from participants in your user-research studies

Example Consent Form (PDF)

27 Tips and Tricks for Conducting Successful User Research in the Field

Important tasks to do before, during, and after conducting UX field research

Field Research Tips Poster (PDF)

Stakeholder Interviews 101

Introductions and questions for stakeholder-interview guides

Stakeholder Interview Guide (HTML)

Stakeholder Analysis for UX Projects

Stakeholder map for identifying and involving key stakeholders in UX projects

Stakeholder Mapping Template (Excel)

Writing an Effective Guide for a UX Interview

Example of a semistructured interview script to help you quickly create your own user-interview guides

Example Interview Guide (PDF)

Usability Testing 101

Summary of important details about qualitative usability testing, including its purpose, benefits, and tips for successful sessions

Usability Testing Poster (PDF)

Tools for Unmoderated Usability Testing

Feature comparison of 15 different remote usability-testing tools. Use this guide to evaluate and choose the right ones

Unmoderated Testing Tools Comparison (Excel)

Checklist for Moderating a Usability Test

Customizable template for facilitating and moderating a usability test

Example Facilitator Guide (PDF)

Observer Guidelines for Usability Research

Replicable list of guidelines to help set expectations for how usability test observers should behave and take notes during sessions

Research Observer Guidelines (HTML)

Script and Template for Running a Card Sorting Study

Customizable template with an introduction script, steps, and follow-up questions to ask users during a card sorting study. 

Card Sorting Study Script and Template (PDF)

Workshop and Facilitation Templates

The templates and guides in this section offer practical tools for planning and running effective workshops. Use them to structure sessions, engage participants, and set clear goals, so you can focus on convergence and collaboration, without the hassle of starting from scratch.

Article

Description

Link to Template

Workshop Facilitation 101

Poster with details about workshop facilitation, including principles, facilitator goals, and tools for successful workshops

Workshop Facilitation Poster (PDF)

5 UX Workshops and When to Use Them: A Cheat Sheet

Five types of workshops, what they involve, and how to use each approach effectively

5 Types of UX Workshops Cheat Sheet (PDF)

Foundational UX Workshop Activities

The goals, participants, and timing for seven key workshop activities

7 UX Workshop Activities Poster (PDF)

UX Workshops vs. Meetings: What’s the Difference?

Workshop-planning template to align your agenda with your goals

Workshop Brief Template (PDF)

Infographic highlighting the differences between meetings and workshops

Workshops vs. Meetings Infographic (PDF)

CSD Matrix: Framework and Template for Shared Understanding

Template to collaboratively outline what you know, don’t yet know, and are unsure about in a project

CSD Matrix Template (Excel)

CSD Matrix Template (Miro)

A Guide to Service-Blueprinting Workshops

Checklist of tasks to do before, during, and after a service-blueprinting workshop

Service Blueprinting Workshop Checklist (PDF)

How to Conduct a Cognitive-Walkthrough Workshop

A template for conducting a cognitive walkthrough to evaluate system learnability

Cognitive Walkthrough Template (PDF)

UX-Mapping Templates

Don’t waste time and energy aimlessly staring into the void of a blank canvas. Use our pre-made mapping templates to surface user needs, interactions, and internal processes to spot pain points and find opportunities for improvement.

Content and UI Design Templates

Use these resources to evaluate, build, refine, and critique your content and UI designs. Focus on delivering quality, scalable designs instead of reinventing the wheel every time.

Templates for Team Structures and Roles

These templates offer frameworks for creating effective team structures and clarifying roles in product development to avoid redundant or overlapping work. Use them to organize your team based on team-members’ strengths and to enhance UX skills.

UX Resume and Interview Templates

Use these tools for everything from creating polished resumes to organizing the internal UX-interview process.

Have a New UX Template Idea? Let Us Know!

Want to suggest a new UX template or guide for the NN/g team to create and share? Email us with your idea.



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