Written by If you work in an outbound call center, you know how important it is to hone your skills and keep outperforming the competition. At the same time, you also know not to waste time with useless gimmicks and low-level advice that was written by AI in two seconds. What you need is cold-calling advice that’s […]
28 Mar We all have that friend who can finish our sentences (or maybe even read our thoughts), don’t we? That’s how to quickly explain the idea behind Google Autocomplete, a very handy tool in search that reduces your typing by up to 25 percent. Beyond its everyday utility, Google Autocomplete can also help you […]
MAHMOUD ZAYYAT/AFP via Getty Images MAHMOUD ZAYYAT/AFP via Getty Images Hezbollah is a Lebanese paramilitary organization and political party that’s directly supported by the Islamic Republic of Iran. In the wake of the October 7, 2023 Hamas-led attack on Israel, and Israel’s invasion of Gaza, Hezbollah and Israel have been exchanging missile fire across the […]
A carrot cake loaf that’s wholesome enough to enjoy for breakfast?! Yes please! Spiced with cinnamon, vanilla, and ginger, this beauty will fill your house with a delicious scent as it bakes. The loaf is naturally sweetened with maple syrup, and a lemon-cashew-coconut glaze gives the whole thing a fresh, zingy kick. Growing up, I […]
Fresh from robbing the Deadwood Stagecoach, the Sioux performers of Buffalo Bill’s Wild West changed into loose-fitting Chinese garb and attached long single braids to the backs of their heads, mimicking the clothing and hairstyle of the Boxers then rebelling halfway around the world. Thus was the stage set for the “Western Easterners” to man […]
Nonsensical Maven is still a Gradle problem 28 March 2024 There was a time when I used Maven heavily, but today all the libraries I work on build with Gradle. Even though I’m publishing with Gradle, consumers can use Gradle, Maven, Bazel, jars in libs/ (but please don’t), or anything else. That’s a huge JVM […]
Setting up a good IVR (interactive voice response) call flow can pay dividends for your business because it can keep more customers on the line and route more of them to the exact resources they need without delays. Below, we’ll explore 12 call flows that you can implement in your call center straight away—plus we’ll […]
You want your call center to be prepared to tackle any challenge and come out safely on the other side. While many may brush over their business continuity plans and adopt a so-called “agile” approach to potential disasters, having a plan in place will make all the difference when facing an unforeseen event. Building your […]
Robin Ince and Brian Cox hear how we could all be potential killers, and discover how fleas and foliage could help us solve murders. Show more Brian Cox, Robin Ince and their guests will send a shiver down your spine as they sift through the science on murder, and hear some of the more creative […]
Meet Pau Bajo, Machine Learning Engineer and Educator at Real-World Machine Learning. Pau talks to Saron about transitioning from working daily in Excel to Python, why data is everything, and what skills early developers need to foster if they want a career in machine learning. Show Links Partner with Dev & CodeNewbie! (sponsor) Machine Learning […]