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The mad scramble to remove laptops and other electronic devices at security checks will soon finally be a thing of the past for passengers of Sydney Airport, with the long-awaited arrival of next-gen security scanners. A $200 million redevelopment of Sydney Airport’s T2 domestic terminal, which hosts Virgin Airlines, Jetstar and regional airlines, will also […]
Typically, when an airline or online travel agent spots its mistake, it is entitled to cancel the tickets and offer a refund to customers. However, some airlines appear to see the mistake as an opportunity to get good PR. Honouring the tickets is costly, but cancelling them can come with a swath of negative press. […]
Qantas is promising members of its frequent flyer program will now have access to 20 million rewards flights per year after the airline announced its new “Classic Plus” program will include domestic flights from December 12. First announced in April and launched in July, until now the Classic Plus program could only be used for […]
Not sure whether it was as a result of hiring a car in the UK and Ireland or just being an Australian rent-a-car member, but my details – including name, address, phone number, credit card and driver’s licence information – were lost in an Avis data breach. It took a month after they were aware […]