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The BSP Urges GCash to Resolve Unauthorized Transactions

After GCash faced issues last weekend involving unauthorized deductions on affected accounts, the BSP issued a statement regarding the November 9 incident. In its statement, the BSP urges GCash to resolve the unauthorized transactions immediately and submit regular updates on its actions on the matter. The BSP assures the public that it is closely coordinating […]

GCash responds to user complaints over unauthorized transactions

GCash moved to address concerns about what it claimed was a system reconciliation issue after several customers complained about unexpected deductions from their e-wallets. In an official statement Saturday, GCash reassured customers of their account security following an “isolated incident” that impacted “a few of users.” It explained that it has identified affected accounts and […]