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Phishing attacks are becoming more complex and harder to detect Attackers are using new techniques such as QR codes and deepfakes Some businesses are receiving 36 phishing emails per day Phishing attacks are consistently on the rise and becoming more sophisticated, as cybercriminals no longer rely solely on basic email schemes, instead incorporating new tactics […]
Email is an essential channel for support, but email conversations lead to slower resolutions for customers when compared with synchronous channels like live chat. With the advent of AI-first customer service, a lot of frontline customer queries are now being dealt with by LLM-powered AI agents. Our own Fin AI Agent resolves more than 50% […]