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Oil prices have come under significant pressure over recent months, falling from over US$87 per barrel to less than US$72 per barrel. (File pic) KUALA LUMPUR: BMI, a Fitch Solutions company, has maintained its forecast for Brent crude price at US$81 per barrel in 2024, falling to US$78 per barrel in 2025. It said in […]
By Beatriz Marie D. Cruz, Reporter THE PHILIPPINES is expected to be one of the fastest-growing economies in Southeast Asia through 2029, according to the International Monetary Fund (IMF). In its latest World Economic Outlook (WEO), the IMF kept the Philippine gross domestic product (GDP) growth outlook at 5.8% this year, which is below […]
We spoke with Natalie Hurst, Director of Customer Success at Nuuly, about her motivation for adopting AI in customer service, the immense impact it’s had for both Nuuly’s support team and customers, implementation challenges she encountered – and overcame – and her vision for the future of AI-first customer service. Nuuly has been a long-time Intercom […]