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Intelligent IVR: What it Can (and Can’t) Do…Yet

Electronic voices have been destined to answer phone calls ever since Bell Labs invented the Voder machine at the tail-end of the 1930s. These days, everybody and their mother has been greeted by an IVR (interactive voice response) phone system to walk them through a customer service calling menu in one way or another.  In […]

Introducing the Intelligent Canvas | Inside Design Blog

Over the past decade, InVision has obsessed over how to help teams do their best work together.  Starting in design, we focused on bringing teams to the table to thoughtfully hone and hand off their work. And with Freehand we’ve brought that same energy to empower cross-functional teams across full organizations to brainstorm, ideate and […]