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Even the strongest pillar of the Chinese economy is showing signs of weakness

China’s export growth slowed in September, raising concerns about future economic stability. The slowdown is attributed to weakening external demand and logistical disruptions. China may delay further economic stimulus ahead of the US election, anticipating potential tariffs. Thanks for signing up! Access your favorite topics in a personalized feed while you’re on the go. download […]

10 Signs to Know You’re Ready for Cloud IVR (+How to Use It)

A cloud IVR (interactive voice response) system is a call center solution that combines automated voice prompts with integrated features like payment systems and access to live agents. As cloud computing has moved from niche to mainstream, most IVR operations have followed suit by migrating from on-premises to cloud-based solutions.ย  The advantages of this move […]